Competition Terms & Conditions

General Competition Terms & Conditions

    1. These terms and conditions apply to all competitions featured in any publications and online services that are organised by SmartMugCo. (or a third party on SmartMugCo’s behalf).
    2. By entering a competition entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.
    3. SmartMugCo. may cancel or amend any competition, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.

 

Competition Entry

    1. The competition is open to all residents of the United Kingdom, i.e. England, Northern Ireland, Scotland, and Wales. For the avoidance of doubt, Jersey, Guernsey, and the Isle of Man are not part of the United Kingdom for these purposes. SmartMugCo. may ask competition winners for proof of UK residency and if a competition winner is unable to prove their residency to SmartMugCo’s satisfaction (i.e. prove that they are physically present in the UK for 183 days or more in the previous or current UK tax year), SmartMugCo. reserves the right to select an alternative winner. There is no minimum age limit unless specified otherwise in the competition information. However, entrants under the age of 18 must insert contact details of a parent or guardian when entering. Employees and members of their immediate families (including any live-in partner or household member) of any of the following may not enter:
      • SmartMugCo.
      • Any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries;
      • Any company involved in any capacity in the sponsorship of a competition or competition prize.
    2. Where an entrant requires the details of his/her parent/guardian to be entered onto the entry forms, SmartMugCo. may ask for proof of age and in all competitions evidence to verify the identity of that entrant at any time, and may use any channels and methods available to carry out checks of any details provided. Entrants may only enter the competition in their own name.
    3. The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition.
    4. By entering the competition entrants warrant that all information submitted by them is true, current, and complete. Entrants also warrant that they are the copyright owners of any copyright works submitted, e.g. photographs and drawings, and Incisive’s use of such works (which you will permit) will not infringe the rights of any third party.
    5. Any limit on the number of entries a person or household may make will be clearly stated in the competition information. Entries received that exceed this limit will be invalid and will not be entered into the competition.
    6. Entry to the competition may only be made through the applicable method(s) indicated in the competition information. Not all of the following methods of entry may be available for entry to each competition. The following terms and conditions will apply where the method is indicated as being available in the competition information. Where entrants pay an entry fee, they must have the permission of the bill payer before entering; otherwise the entry will be invalid.

 

Prizes

    1. The prize is as specified in the competition information.
    2. Where the winner is required to speak for the purposes of a film or video production they must appear to be able to communicate clearly and appropriately for the production in question. SmartMugCo. reserves the right to select an alternative winner in the event that these requirements are not met.
    3. The process for determining the winner of the prize is as indicated in the competition information. Where the winner is randomly selected from all correct and valid entries, the draw for the winner will take place within 7 days of the date on which the competition closes.
    4. Prize draw prizes will be awarded in accordance with the laws of chance and, if required by law or regulation, under the supervision of an independent observer. Any competition requiring a subjective assessment in the selection of winning entries will be judged by SmartMugCo. or as indicated in the competition information and, if required by law or regulation, an independent judge or a panel including one member who is independent of the competition’s promoters and intermediaries.
    5. Should more prizes be claimed than are available for any reason, a simple prize draw will take place for the available prize(s).
    6. SmartMugCo. will attempt to notify the winner within 21 days after the closing date, or as otherwise indicated in the competition information, and where time is of the essence for such a period as SmartMugCo. shall in its absolute discretion deem reasonable. He/she will be contacted on the phone number, by SMS text, or email address provided when entering the competition. The winner will have a specified fixed time period in which to claim his or her prize. If SmartMugCo. is unable to notify the winner, or if the winner fails to respond within the fixed time period as specified and/or provide an address for delivery of the prize, this may result in forfeiture of the prize and SmartMugCo. reserves the right to select an alternative winner in accordance with these terms and conditions and the competition information.
    7. SmartMugCo. may in its sole discretion refuse to provide a prize, or seek its recovery, in the event of non-entitlement under these terms or an entrant’s breach of these terms, SmartMugCo.’s website terms of use, fraud, dishonesty, or other inappropriate or improper conduct including but not limited to the use of technology which enables an entrant to evade charges or entry requirements.
    8. Any entrant who enters or attempts to enter the Competition in a manner, which in SmartMugCo.’s determination is contrary to these terms and conditions or by its nature is unfair to other entrants may be removed from the Competition at SmartMugCo.’s sole discretion.
    9. SmartMugCo. reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion, if it believes the Competition is not capable of being conducted as specified in these terms and conditions or in the event of a virus, computer bug or unauthorised human intervention or any other cause that is beyond the reasonable control of SmartMugCo. that could corrupt or affect the administration, security, impartiality, or normal course of the Competition.
    10. SmartMugCo. reserves the right in its sole discretion to withhold delivery of the prize until such proof of eligibility and identity has been confirmed or if such proof is not produced on request or to disqualify the entrant from the competition.
    11. SmartMugCo. shall try to deliver the prize to the winner within 28 days from the date of the draw, unless otherwise specified to the winner. Delivery restrictions may apply. No cash equivalent (where applicable) or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, SmartMugCo. reserves the right to change the prize due to circumstances beyond its control or to offer an alternative of similar value.
    12. In relation to all competitions, the first name and surname of the winner may be published by SmartMugCo. and entrants grant to SmartMugCo. a non-exclusive licence to use and publish their entry in any media for the purpose of announcing the winner.

 

Standard terms

  1. In the event that any entrant does not, or is unable to, comply with and meet these terms and conditions and the competition information, SmartMugCo. shall be entitled at its sole discretion to disqualify such entrant, without any further liability to such entrant. In these circumstances, any prize(s) won by the entrant may be forfeited and SmartMugCo. reserves the right to reclaim any prize(s) already distributed to the entrant. Any entrant must comply with any directions given to him or her by Incisive Media including but not limited to any and all relevant laws, rules and applicable regulatory codes.
  2. The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms and Conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.
  3. Please note that calls may be recorded to ensure that competition entries are captured, for staff training and quality control purposes.
  4. These terms and conditions were last updated on 15 December 2017.