Shipping Policy

Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Most of our products* are sent Via Royal Mail. We Usually** process orders within 3-7 business Days, once processed and dispatched estimated delivery times are as follows. 

  • Standard Shipping: this is sent via royal mail and will arrive within 3-5 days after dispatch, unless the item is out of stock**

**Christmas, New Year and Chinese New Year (Feb): During the festive period order processing time is extended by 10 days Days due to the large influx of orders or our suppliers being closed. If this may affect you you will be informed prior to dispatch of your item. 

*Excluding The FREE & Sample Products, The Free Products are Shipped Via China Post Standard, Please Allow Up to 60 Working Days For Your Freebie To Arrive we cannot guarantee the length of time processing takes but your item will still arrive within this time, no tracking is available for these orders. Some samples are shipped via royal mail and may arrive quicker but we cannot guarantee this with every order, this is mainly dependant on the amount of stock we have available to send direct, we still do not guarantee a dispatch time for any freebie or sample orders. 

**It can take approximately 72 hours for tracking info to be updated after the shipping notification is received. 

*Out Of Stock Items: If your item is supplied by one of our UK suppliers you should receive your order within 45 Working days from your Order. All Chinese stocked products will specify this in your item description. These orders are shipped via EMS or China Post